server2012 wsus Synchronization state failed。

wang long 1

The synchronization status of server2012r2 WSUS server failed, and the offline patch import also failed. The following are the failure logs and pictures. How to solve the problem? thanks.

83092-%E9%94%99%E8%AF%AF.txt

83093-%E5%90%8C%E6%AD%A5%E5%A4%B1%E8%B4%A5.png

5 answers

wang long 1 Reputation point

2021-03-31T03:54:42.203+00:00

error information: WebException: 基础连接已经关闭: 发送时发生错误。 ---> System.IO.IOException: 无法从传输连接中读取数据: 远程主机强迫关闭了一个现有的连接。。
在 System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
在 System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
在 Microsoft.UpdateServices.ServerSync.ServerSyncCompressionProxy.GetWebResponse(WebRequest webRequest)
在 System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
在 Microsoft.UpdateServices.ServerSyncWebServices.ServerSync.ServerSyncProxy.GetAuthConfig()
在 Microsoft.UpdateServices.ServerSync.ServerSyncLib.InternetGetServerAuthConfig(ServerSyncProxy proxy, WebServiceCommunicationHelper webServiceHelper)
在 Microsoft.UpdateServices.ServerSync.ServerSyncLib.Authenticate(AuthorizationManager authorizationManager, Boolean checkExpiration, ServerSyncProxy proxy, Cookie cookie, WebServiceCommunicationHelper webServiceHelper)
在 Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.SyncConfigUpdatesFromUSS()
在 Microsoft.UpdateServices.ServerSync.Cat
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Rita Hu -MSFT 9,641 Reputation points

2021-04-01T01:33:24.92+00:00

Hello wanglong,

Thanks for your posting on Q&A.

It seems that the WSUS server fail to connect to Microsoft due to the TLS 1.2. Please try to install the KB4022720 on the WSUS Server first to enable the TLS 1.2 to see whether this issue will be resolved or not.

Reference picture:

Here is related link for your reference:
https://learn.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2-server

Hope the above will be helpful.

Regards,
Rita

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wang long 1 Reputation point

2021-04-02T06:51:53.16+00:00

Server 2016 has installed WSUS and can download the patch online synchronously. At present, the problem is that you can't choose to download the search patch by using the patch import? Ask for help. thank you.

wang long 1 Reputation point

2021-04-02T06:53:54.643+00:00

wang long 1 Reputation point

2021-04-02T06:53:55.707+00:00
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wang long 1 Reputation point

2021-04-01T02:52:27.623+00:00

Thank you for your reply. Due to the emergency time, the test was not available for the time being, and WSUS was reinstalled yesterday using server2016。
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Rita Hu -MSFT 9,641 Reputation points

2021-04-05T03:07:02.527+00:00

Good to hear that you have solved this issue by yourself. Please feel free to post on this forum if you have any questions next time.

Regards,
Rita

wang long 1 Reputation point

2021-04-06T00:36:26.113+00:00

Server 2016 has installed WSUS and can download the patch online synchronously. At present, the problem is that you can't choose to download the search patch by using the patch import? Ask for help. thank you.

Rita Hu -MSFT 9,641 Reputation points

2021-04-06T02:12:15.317+00:00

At present, the problem is that you can't choose to download the search patch by using the patch import? Ask for help.
What is the meaning of the above? You tried to import updates manually on the windows server 2016 WSUS server but the updates failed to downlaod. Right??
Whether the error information is as the same as the windows server 2012 WSUS Server or not?

wang long 1 Reputation point

2021-04-06T03:25:00.563+00:00

It can be automatically synchronized on Windows Server 2016 WSUS and updated to the patch. The problem is: import the update, select the corresponding patch to download. Import display download failed? The phenomenon is shown in Figure 1476

Rita Hu -MSFT 9,641 Reputation points

2021-04-06T05:39:04.113+00:00

Could you mind to provide a screenshot for reference?

wang long 1 Reputation point

2021-04-06T06:22:25.267+00:00

Yes, the problem is that the WSUS import update failed in 2016.

Download patch progress failed during import. As shown in the figure below. There is no error log and information to view.

Rita Hu -MSFT 9,641 Reputation points

2021-04-06T06:45:07.13+00:00

We could click the Failed option to check the error information.

Please help to confirm whether the error code is the same as the windows server 2012 WSUS Server. If so, please try to follow the below step:

Open the CMD as an administrator and run the below command:
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework\v4.0.30319 /V SchUseStrongCrypto /T REG_DWORD /D 1

wang long 1 Reputation point

2021-04-06T07:28:25.597+00:00

The registry has been modified and the server has been restarted by the above command. The problem has not been solved.

Download failure code:

Rita Hu -MSFT 9,641 Reputation points

2021-04-06T08:43:57.517+00:00

Have you rebooted the WSUS Server? Please consider restarting first to see whether this issue will be resolved or not.

Please refer to this link to confirm whether the WSUS server has enabled the TLS 1.2 or not. Please note that we could refer to the below path to confirm the .net framework version on the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full

According to this link, NET Framework 4.6.2 and later supports TLS 1.1 and TLS 1.2.
Reference picture in my environment:

3.Please try to check the software distribution log and share the error information with me if there are have.
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wang long 1 Reputation point

2021-04-06T09:16:49.39+00:00

1.rebooted the WSUS Server . issue was not resolved.
2、my server2016 standard NET Framework version is 4.62 , is not 4.6 or hight 4.62.
3、 this link The following method is a bit complicated, my English level is limited. It's a little difficult for me.
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Rita Hu -MSFT 9,641 Reputation points

2021-04-07T01:53:07.55+00:00

Please refer to this picture to add the registry values on the WSUS Server first. Note that back up your registry before taking any actions:

Restart your WSUS server and confirm whether this issue will be resolve or not.

If not, please consider sharing the error information on the software distribution log.
Reference picture:

wang long 1 Reputation point

2021-04-07T09:53:07.287+00:00

add the registry values ,then reboot .this issue is not solve .

The following is the modified value of the registry and the WSUS log file.
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wang long 1 Reputation point

2021-04-07T10:05:15.743+00:00

85130-change.log

85311-softwaredistribution-4%E6%9C%886%E6%97%A5-4%E6%9C%887%E6%97%A5.txt
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Rita Hu -MSFT 9,641 Reputation points

2021-04-08T07:15:16.757+00:00

I found a related link just for your reference:
https://social.technet.microsoft.com/Forums/lync/en-US/9b71aad9-8746-4e17-a137-6ffc19a3a987/wsus-clients-not-reporting-or-receiving-updates-error-code-80244008-amp-cookieexpired?forum=winserverwsus

Please help to confirm whether the disk space is full or not in your WSUS Server. The error messages in the software distribution log above are as the same as yours'.

wang long 1 Reputation point

2021-04-08T07:50:22.9+00:00

the disk space is not full . Disk C is 100g, and 85g is available. Disk e is 200g, and 197gb is available.

It should not be this reason that the download failed.

Rita Hu -MSFT 9,641 Reputation points

2021-04-08T09:14:39.837+00:00

I found a link which be released recently from Microsoft. It seems that the issue is more related with yours'.

I read this article and compare with the phenomenon in your environment. It seems that the issue is that the WSUS not enabled TLS 1.2. Please follow this article to troubleshoot.

Here is related screenshot in your environment for your reference:
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server2012 wsus Synchronization state failed。

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