I am trying to add a domain to be able to use it via admin.microsoft.comI entered the TXT records to the domain I am trying to add on its Azure tenant

Skyler2118 1

I am trying to add a domain let's call it "domain.onmicrosoft.com" to be able to use it via admin.microsoft.comI entered the TXT records to the domain I am trying to add on its Azure tenant (domain12). I have added the dns zones a few days back, verified the configuration but still getting the error

Actual domain12.onmicrosoft.com v=spf1 include:spf.protection.outlook.com -all 3600

SaiKishor-MSFT 17,201 Reputation points

2021-04-02T17:24:18.86+00:00

@Skyler2118 What is the error that you are getting? Can you share the command and the error here?
Skyler2118 1 Reputation point

2021-04-06T01:54:20.37+00:00

@SaiKishor-MSFT
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I was told by a support member to provide the link to this question and that he would relay the exact information you are asking me to you. I am assuming given your question that this was not done. Unfortunately given another example of this lack of care, I can't give you more details because it contains private info. The following is what I am authorized to share with you:
Record TXT name TXT value TTL Status
Expected MS=ms 3600 The record we detected doesn't match all the expected values.
Actual v=spf1 include:spf.protection.outlook.com -all 3600 Invalid entry

Hoping your team actually knows how to help. Based on my experience this will be answered with a generic answer and won't be solved and will have to be escalated 3 times until I just find a workaround.
SaiKishor-MSFT 17,201 Reputation points

2021-04-06T17:33:36.37+00:00

@Skyler2118

First of all, I apologize that the issue is not handled in the best way possible. I did not have anybody share any information regarding this issue. Looking at the information that you provided,

onmicrosoft.com is managed via M365, not Azure. It sounds like you are trying to configure it for Exchange. Is that so? Please let me know. Thanks!
Skyler2118 1 Reputation point

2021-04-06T22:39:29.7+00:00

@SaiKishor-MSFT

No problem, I am accustomed now to the level of support. I really don't expect much any more.

It is managed via M365 but the DNS is with Azure. I am NOT trying to configure exchange. The title and my original question explain what I am trying to do:
"I am trying to add a domain to be able to use it via admin.microsoft.com I entered the TXT records to the domain I am trying to add on its Azure tenant
I am trying to add a domain let's call it "domain.onmicrosoft.com" to be able to use it via admin.microsoft.comI entered the TXT records to the domain I am trying to add on its Azure tenant (domain12). I have added the dns zones a few days back, verified the configuration but still getting the error
Actual domain12.onmicrosoft.com v=spf1 include:spf.protection.outlook.com -all 3600"
SaiKishor-MSFT 17,201 Reputation points

2021-04-12T19:57:45.813+00:00

@Skyler2118 Apologize for the delay on this issue. I have checked internally with our team regarding your issue but after discussion, this issue seems related to Microsoft 365 and they will be the right team to assist you regarding this which might be the reason for the delay in answer to this question. I would suggest you to reach out to their team via this link and post your question there so they can assist you further. Hope this helps. Thank you!