Azure Cognitive Services (Form Recogniser) keeps timing-out for the past two days

Question

Azure Cognitive Services (Form Recogniser) keeps timing-out for the past two days

agiokas 6

Since Monday I can't seem to get Azure form-recogniser to work properly. The health status checks seem to report everything is fine.
However most of the call I make simply time out or fail with a null response.
Every now and then one of the calls will succeed, with the last one taking 173200ms to complete!
If it matters, I am using node js and the npm module to call the service.

romungi-MSFT 32,356 Reputation points Microsoft Employee

2020-06-11T16:41:07.993+00:00

@agiokas Do you see the same behavior if you call the API directly? Can you try to use it directly from the reference page?
Also, in which region is your form recognizer resource created?

romungi-MSFT 32,356 Reputation points Microsoft Employee

2020-06-11T16:41:07.993+00:00

@agiokas Do you see the same behavior if you call the API directly? Can you try to use it directly from the reference page?
Also, in which region is your form recognizer resource created?

Answer 1

agiokas 6

@romungi-MSFT It isn't happening anymore, it was UK-south, also happened from the UI, API, etc. I suspect it was a network problem?

Azure Cognitive Services (Form Recogniser) keeps timing-out for the past two days

1 answer

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