My Microsoft Office Home & Student 2019 Suddenly Changed to Microsoft Office Professional Plus 2019

Rezarya 6 Reputation points
2021-04-01T08:07:08.577+00:00

How to Change Microsoft Office Professional Plus 2019 which was previously Microsoft Home & Student Original?

Its suddenly changed to professional plus 2019 and become trial :(

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emily Hua-MSFT 27,796 Reputation points
    2021-04-02T06:40:49.713+00:00

    @Rezarya

    Have you intstalled other Microsoft products on your computer? Such as Access, Visio.
    Volume licensed version of Office Professioanl Plus 2019 uses a different activation method as Office Home & Student 2019.

    Currently, I would suggest you try the following steps to check license information for Office.

    • Search CMD, right-click the Command Prompt and run as administrator.
    • Then copy and paste the command, click Enter at last:
      cscript.exe "%ProgramFiles%\Microsoft Office\Office16\ospp.vbs" /dstatus
      (If you are running 32-bit Office on a 64-bit operating system)
      cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /dstatus
    • Please take a screenshot or copy the result, thenshare it with us for further analysis.

    I'm looking forward for your reply. According to your reply, I will update my reply later.


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  2. Emily Hua-MSFT 27,796 Reputation points
    2021-04-02T11:17:26.547+00:00

    @Rezarya

    > Because i want to reinstall , when I want to download the office requires a license key

    Where do you go to download Office?
    Did you redeem the product key to activate Office Home & Student 2019?
    If so, please be sure to remember the associated account so that you can log this account into Services & subscriptions, and download Office later, without a product key.
    84014-4.png
    To reinstall Office, you may also refer to the article "Download and install or reinstall Microsoft 365 or Office 2019 on a PC or Mac".

    > Can I ask to check the license key office on my laptop

    As the reasons for security, we could only check last 5 characters of product key by running the command above.


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  3. russell denison 16 Reputation points
    2021-06-18T18:15:10.21+00:00

    For 7 months my MS Office Home & Student 2019 purchased with the computer MS Office Home & Student 2019 has remained the same as when I purchased. 3 days ago when I opened a word document it opened in Word 365. I go to MS account and it shows my Microsoft Office Home & Student 2019, but says nothing about 365. I obviously don't want to have to pay for a 365 subscription in a year. Why did this suddenly change? MS doesn't come into my computer and upgrade or otherwise change my purchased Microsoft Office Home & Student 2019, does it? In my apps list my MS Office has disappeared and instead an Office on the Web has appeared. I don't want to work on the web - I want to work entirely on my own version of Microsoft Office Home & Student 2019. How do I get it back in my apps? What happened to it and why? Thanks. @randgwynne

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