This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 86%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
How to Change Microsoft Office Professional Plus 2019 which was previously Microsoft Home & Student Original?
Its suddenly changed to professional plus 2019 and become trial :(
Have you intstalled other Microsoft products on your computer? Such as Access, Visio.
Volume licensed version of Office Professioanl Plus 2019 uses a different activation method as Office Home & Student 2019.
Currently, I would suggest you try the following steps to check license information for Office.
cscript.exe "%ProgramFiles%\Microsoft Office\Office16\ospp.vbs" /dstatus cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /dstatus I'm looking forward for your reply. According to your reply, I will update my reply later.
If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
oh no i already uninstall it....but I have done this before and what I remember is the status of licensed OOB_GRACE
Because i want to reinstall , when I want to download the office requires a license key
Can I ask to check the license key office on my laptop
> Because i want to reinstall , when I want to download the office requires a license key
Where do you go to download Office?
Did you redeem the product key to activate Office Home & Student 2019?
If so, please be sure to remember the associated account so that you can log this account into Services & subscriptions, and download Office later, without a product key.
To reinstall Office, you may also refer to the article "Download and install or reinstall Microsoft 365 or Office 2019 on a PC or Mac".
> Can I ask to check the license key office on my laptop
As the reasons for security, we could only check last 5 characters of product key by running the command above.
If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
unfortunately there is no subscription at all :(
Because at that time I opened the office and headed for the account and after I logged in and opened I saw the product was active, so I thought it was active.
Because I saw on YouTube that there was a license claim via email, but I checked my email did not find the claim.....maybe because of this?
In the box below include
@Rezarya
Please make sure the account you logged is correct.
If yes, the pre-installed Office product was not bound to your account, it means that Office Home & Student has not been activated successfully.
Then I suggest you contact customer support of Computer, check whether there is installation package for the pre-installed Office.
If not, are you willing to restore the computer's Windows system to the factory state to get the Office?
After getting Office, you may go to setup.office.com and sign in with an existing Microsoft account to redeem the product key.
@Rezarya
I am checking the status of this issue. Do you have any update for it?
If yes, you may post back.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 38%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFK%3C/text%3E%3C/svg%3E)
sir, are u there??
on Dec 2020 i purchase new laptop that have microsoft office 2019 home n student installed on it,
everything is ok but just now my office become office professional plus 2019 and ask me for key when i open my office
i thought it was original office and not need to purchase office product anymore.... any help for my problem sir??
@Fandy Kadang
To better help you, I would suggest you post a new thread as on Q&A forum, one question one thread is a best practice.
Currently, please check whether you installed other Microsoft Office products.
Please make sure you remember the Microsoft account which is bound to the license of Office Home& Student 2019.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 42%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
For 7 months my MS Office Home & Student 2019 purchased with the computer MS Office Home & Student 2019 has remained the same as when I purchased. 3 days ago when I opened a word document it opened in Word 365. I go to MS account and it shows my Microsoft Office Home & Student 2019, but says nothing about 365. I obviously don't want to have to pay for a 365 subscription in a year. Why did this suddenly change? MS doesn't come into my computer and upgrade or otherwise change my purchased Microsoft Office Home & Student 2019, does it? In my apps list my MS Office has disappeared and instead an Office on the Web has appeared. I don't want to work on the web - I want to work entirely on my own version of Microsoft Office Home & Student 2019. How do I get it back in my apps? What happened to it and why? Thanks. @randgwynne