Blue Screen

Question

Just started getting the dreaded blue screen when using m Kyocera printer, however, none of the known troublesome updates are installed. Just for the heck of it I removed all updates that installed recently anyway. Still having the problem.

Answer 1

Please refer to the following article to install corresponding KB on your computer.
Microsoft had released another countermeasure Patch on 18 March to solve this issue. If you encounter the above issue, please consider to update the Windows with the countermeasure Patch below:
Countermeasure Patch（18thMarch Release）
Windows 10 Ver.20H2/2004 : KB5001567
Windows 10 Ver.20H2/2004 : KB5001649
Windows 10 Ver.1909/1903 : KB5001648
Windows 10 Ver.1803 : KB5001634
Windows 10 Ver.1809 : KB5001638
https://www.kyoceradocumentsolutions.com/asia/en/about-us/press/20210317_news.html
After update install complete, update system to the latest build, then check your printer again

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