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Hi, so I've just reinstalled my windows 10 due to slow performance and I have encrypted files in my external drive with the certificate as well. Thing is, I have imported the certificate successfully. Yet, I still can't decrypt my files. I have tried changing the owner of the folder (which is where the files are located) to Everyone as seen on other discussions, and still not work.
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Hello Rigel,
1.Where did you get the certificate, from internal CA or third-party CA?
2.How did you encrypt files with certificate? Can you share some pictures and screenshots?
Hi, basically I use EFS and encrypted the files by doing this
Then, the certification is this kind
when the first time I encrypted the files, it prompted me to make a certificate and the rest is the same process as it should be. The only thing I am aware of is because I refreshed my windows and the user changed. But since I have the certificate in my other drive (which is located with the encrypted files too) it should be okay.
Hello @Rigel ,
The following video may be helpful to you.
https://www.youtube.com/watch?v=51v_vuoMp9I
In order to ensure you can always access encrypted files, Windows allows a DRA to be created. A DRA is anther user that can access any files encrypted. This video looks at how the encrypted file system works and how to configure a DRA.
Best regards,
Leila
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Hello @Rigel ,
How are things going there on this issue?
Please let me know if you would like further assistance.
Hello @Rigel ,
Just checking in to see if the information provided was helpful.
Please post back at your convenience if we can assist further.