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JerryGreenberg-8977 avatar image
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JerryGreenberg-8977 asked TeemoTang-MSFT answered

MS Windows 10 Update to 20H2 Windows Classic Backup can No Longer Burn a Repair DVD

I have 5 computers. On one of them, after doing the update to 20H2, Windows Classic Backup software could no longer make a Repair DVD. When trying I get the message "Cannot create the Repair DVD. Some files are missing".

I did a web search about this and all the instructions that were posted about how to fix this did not work. My only way to fix this was to restore the previous version of Win 10 from the backup image.

I would like to know, if when I do update if there is a working fix for this if it the same problem repeats again.

On two laptops in addition, since the last set of updates, the computers would not re-boot. I had to restore from the backup image to have the computers working again!

These are all recent computers using i7 processors, with 32GB RAM, and SSD TB. The laptops have 16 GB RAM with i7. Less than 50% of the C drive space is used. Lots of resources and lots of RAM with more than adequate processor power. The display cards in the desktops are using graphics cards of 3 GPUs, and 22GB of memory. The laptops are using 4 GB memory in their graphics.

windows-10-general
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TeemoTang-MSFT avatar image
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TeemoTang-MSFT answered

According to your description, I suggest to create your repair DVD on the OS Builds 19042.870, don’t install the latest KB5000842. When Microsoft release a new update then create repair DVD by Backup and Restore (Windows 7) method again.
Current March 29, 2021—KB5000842 is a Preview update, just wait a moment.


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