question

tipsyfinger89-0115 avatar image
0 Votes"
tipsyfinger89-0115 asked Docs-4663 edited

Error on Windows 7 Os

Good Day
I'm new here

I got this problem in my windows 7 OS
It always pops stating error, I've looked it up but find no answer
i updated all my drivers deleted all my .temp file but still keeps on popping up..
hope someone can assist me.
85536-image.png


windows-7
image.png (26.5 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Docs-4663 avatar image
0 Votes"
Docs-4663 answered Docs-4663 edited

The error message 0x80096005 = TRUST_E_TIME_STAMP

The timestamp signature and/or certificate could not be verified or is malformed.


uttC78B.tmp was seen in a link with patched.h trojan
So check for malware as commented earlier.


https://docs.microsoft.com/en-us/windows/win32/seccrypto/certificate-and-trust-return-values


In this link:


patched.h trojan

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

CarlFan-MSFT avatar image
0 Votes"
CarlFan-MSFT answered

Hi,
You could try to perform a clean boot to check.
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Then open cmd window, right click and run as admin:
sfc /scannow
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

SSengupta-4080 avatar image
0 Votes"
SSengupta-4080 answered

I shall suggest you to scan your system with latest definition of anti-malware tool in Safe mode.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.