I need to install a proprietary app on Windows 10 and get a dfsvc error

Question

Our company purchased two brand new Dell laptops. We have a proprietary app that we have been using for several years on previous versions of Windows 10 with no issues. When trying to install it on these new laptops, both of them give this error:

Windows Security

dfsvc

No certificate available

No Certificates meet the application criteria.

Click OK to continue

I'm aware that this dfsvc is part of .net framework and is used for Oneclick installs.

However, this application is critical to the business and needs installed. Is there a recommended method for bypassing this error?

Answer 1

I resolved this issue. I'll break down what I found.

1. Upon further investigation of the Windows security error above, I found that the source of the error was a 403 error. The one below.
2. ERROR SUMMARY Below is a summary of the errors, details of these errors are listed later in the log.

• Activation of https://blahblhablah in exception. Following failure messages were detected:

• Downloading https://blahblahblah\ImageCapture.application did not succeed.
• The remote server returned an error: (403) Forbidden.

3. I installed Fiddlercap to observe the communication between the software and wherever it was connecting to. Only one website showed up. The website of the manufacturer of the software.
4. I contacted them and gave them the IP addresses of the locations I was trying to install the software, and it turns out they were blocking both of them. Once the IPs were unblocked, the installs were fine.