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Pamu avatar image
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Pamu asked EricYin-MSFT commented

In-Place Archiving in Excahnge

Hi everyone,

I have a client with a user mailbox eg :- name@company.com

and a shared-mailbox eg :- accounts@company.com

enabled in his Outlook.

When I enable In-Place archive to the user (with custom retention policy of 2 years to archive ), will the emails from the shared mailbox also go to the In-place archive folder or just the relevant emails matching the 2 years criteria from the user mailbox that go into the archive?

Thanks!
Cheers

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michev avatar image
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michev answered Pamu commented

No, just the emails from the user's primary mailbox. If you need to enable archiving for the shared mailbox, you need to do it separately, and you should also license it first.

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Thanks for the quick reply!

So that means if I enable In-Place Archiving for the shared mailbox, all the users who are members of that shared-mailbox will see an additional folder in outlook app as the Archived mailbox right ?
(in the left pane of Outlook)

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Generally speaking yes, but that depends on how the shared mailbox is added in Outlook. In order to access the Archive mailbox, you need to make sure that the shared mailbox is added as additional account (via File > Add account > enter your credentials when prompted), not automapped.

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As michev says, users who have added shared mailbox in Outlook would not see the folder "Online Archive-shared@domain.com" unless they remove and re-add the shared mailbox in account.
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Thanks @michev

and if I enabled the In-Place archiving for the shared-mailbox, all the users that are members of the shared mailbox will see the Archived mailbox in their Outlook as well right?

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Again, depends on how the shared mailbox is added in Outlook.

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