Hi,
This phenomenon is related with SPN. Note: SMB Access requests using CNAMEs will not use Kerberos and are totally unsafe. This has evolved over the last operating system releases and CNAMEs are not to be used or trusted anymore. So, the recommendation is that Do not use CNAMEs anymore. If you want to still give 'alternate names' to servers, you can do so with the command NETDOM COMPUTERNAME /ADD , which will automatically register SPNs for the alternate names.
As picture below:
For more details, you can refer to the following article:
Using Computer Name Aliases in place of DNS CNAME Records
SMB file server share access is unsuccessful through DNS CNAME alias
Please try to mark the replies which help you. It will encourage the person who help you.
Appreciate your understanding. :)
Best Regards,
Candy
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