Available software shows as installed in Software Center, but is not

asked 2021-04-10T15:12:24.42+00:00
brandsen 26 Reputation points

Hi! I am currently running SCCM 2010 Hotfix Rollup (KB4600089), and i just started experiencing something new.

I have a colllection which i have an available application advertised to. I usually just add a computer to the collection and then the user can find the software and install it by themselves after a few minutes. I havent changed anything on the application or the deployment, but what happens now is that the application just ends up showing as installed in Software Center. It never shows up under Programs for the user to install, and even though it shows as installed, it is not.

I have checked around a little, but i havent found anything that points me in the right direction yet. I thought it might be related to the detection method, so i tried with a different detection method but that didnt change anything.

A nudge in a(ny) direction would be much appreciated here :-)

Microsoft Configuration Manager
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  1. answered 2021-04-10T18:01:20.517+00:00
    Pavel Yannara Mirochnitchenko 6,911 Reputation points

    Probably it is about the detection method you set in Application. Consider, that the MSI product code is not always reliable, file with version is better I think.

    Also see what happends in Appenforce and Appdetect log files.

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