Available software shows as installed in Software Center, but is not

brandsen 26 Reputation points
2021-04-10T15:12:24.42+00:00

Hi! I am currently running SCCM 2010 Hotfix Rollup (KB4600089), and i just started experiencing something new.

I have a colllection which i have an available application advertised to. I usually just add a computer to the collection and then the user can find the software and install it by themselves after a few minutes. I havent changed anything on the application or the deployment, but what happens now is that the application just ends up showing as installed in Software Center. It never shows up under Programs for the user to install, and even though it shows as installed, it is not.

I have checked around a little, but i havent found anything that points me in the right direction yet. I thought it might be related to the detection method, so i tried with a different detection method but that didnt change anything.

A nudge in a(ny) direction would be much appreciated here :-)

Microsoft Configuration Manager
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  1. Pavel yannara Mirochnitchenko 12,781 Reputation points MVP
    2021-04-10T18:01:20.517+00:00

    Probably it is about the detection method you set in Application. Consider, that the MSI product code is not always reliable, file with version is better I think.

    Also see what happends in Appenforce and Appdetect log files.

    2 people found this answer helpful.

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