Microsoft Azure Free trial. No access to Acitive Directory

Question

Hello,

I signed up with my school email on Microsoft Azure. I need to get my IDs to start the program.
My issue is that I don't have access to Active Directory, and it seems I don't have access to anything.
I read one tip that you could change some setting in User Settings, but when I try to access User Settings Azure tells me I don't have access. Active Directory is not opened. When I click on Active Directory, Error 403 comes up, and I do not have access to it.
Can anyone help me with this?

Answer 1

Hello @AFSILO321 ,

Thanks for reaching out.

This problem occurs if you selected at the wrong directory, or if your account doesn't have sufficient permissions.

Scenario 1: Selected wrong directory

To fix this issue:

Verify that the correct Azure directory is selected by selecting your account at the top-right corner.

You can verify default directory name of your Azure free subscription from "Overview page" in Subscription blade as shown below:

Scenario 2: If you signed up to Azure using a Work or school account then you will get Azure subscription associated with a Default Directory where your school account was created. Therefore, you get 403 error since your account doesn't have sufficient permissions on AAD directory.

To fix this issue:

Option A :
Contact your Company administrator who own that Azure AD directory and request them to delegate you permission on Azure AD directory like: Global Admin , Application admin , user admin etc..,

(OR)
Option B :
Create new Azure AD Tenant and then associate your Azure free subscription to your new Azure AD Directory.

Hope this helps.

More information, read :
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/troubleshoot-sign-in-issue
https://learn.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-access-create-new-tenant#create-a-new-tenant-for-your-organization
https://learn.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-how-subscriptions-associated-directory#associate-a-subscription-to-a-directory

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