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why this service constantly enter stopped and running state?

John JY 221 Reputation points
2021-04-12T16:01:02.187+00:00

Hi,

Does anyone know why Tile Data model server service constantly enter stopped and running state on windows 2016 server?
The Tile Data model server service entered the stopped state.
The Tile Data model server service entered the running state.

Thank you for your help!

Windows for business | Windows Server | User experience | Other
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  1. Anonymous
    2021-04-12T16:08:57.997+00:00
    1 person found this answer helpful.
  2. Anonymous
    2021-04-12T17:37:26.487+00:00

    happens to every windows 2016 server and it is by design?

    Not seeing that behavior here. Might also try from a clean boot.
    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

    --please don't forget to Accept as answer if the reply is helpful--

    1 person found this answer helpful.
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  3. Michael Taylor 60,326 Reputation points
    2021-04-12T17:45:07.123+00:00

    This service, from my understanding, is responsible for the live tiles on the start screen. By default it is running. However if there is no interactive logins then the service isn't doing anything so it quite possibly shuts down (probably after idling for a while like a website does). It will start up again when an interactive user logs in. I would recommend you take a look at the event logs to see if you can see a corollary between user logins and the service starting.

    Note that the service, on a server at least, probably isn't that useful and can be disabled such that you won't have this issue. You won't have live tiles anymore but I'm not aware of any other issues. So that would potentially be an option as well.

  4. Anonymous
    2021-04-12T21:09:52.48+00:00

    can not figure what trigger the service

    That's what procmon could help you with figuring out.

    --please don't forget to Accept as answer if the reply is helpful--

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  5. Leila Kong 3,706 Reputation points
    2021-04-13T06:36:46.83+00:00

    Hello @John JY ,

    Is there any update from your side? Did you use procmon to figure out what trigger the service stopped?

    We're looking forward to your response.

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