Server 2019 RDS VDI Personal Virtual Desktop Collection Creation fails

Question

Server 2019 RDS VDI Personal Virtual Desktop Collection Creation fails

alexserd 1

I'm trying to create New VDI Collection for RDS 2019 server and it keeps timing out on the first vm - the vm gets created but I'm unable to boot it up
From the event Logs:

VM host [GATEWAY01.DOMAIN.LOCAL] failed to execute VM Provisioning operation [Task: To perform post processing actions at VMHostAgent:] for virtual machine [RDP-VM1] in pool [RDP_Remote_Deskt], Error: [Error code: 0x8813021D.]

RDP Remote Desktop VM: virtual desktop RDP-VM1 creation failed. Reason: The Remote Desktop Virtualization Host Agent service timed out while waiting for the provisioned virtual desktop to start.

VM host [GATEWAY01.DOMAIN.LOCAL] failed to execute VM Provisioning operation [Task: To perform post processing actions at VMHostAgent:] for virtual machine [RDP-VM1] in pool [RDP_Remote_Deskt], Error: [Error code: 0x8813021D.]

Anonymous

2021-04-19T09:25:09.337+00:00

Just checking in to see if the information provided was helpful. Please let us know if you would like further assistance.
Anonymous

2021-04-27T02:12:36.817+00:00

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Anonymous

2021-04-19T09:25:09.337+00:00

Just checking in to see if the information provided was helpful. Please let us know if you would like further assistance.
Anonymous

2021-04-27T02:12:36.817+00:00

Kindly mark useful reply as answer, which would be much more efficient for other community members to find useful information.

Let us know if further assistance is required.

Answer 1

Anonymous

Hi @alexserd

Might be network configuration errors , please see Error creating RDS VDI Collection and Error creating RDS Collection

Best Regards
Karlie

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alexserd 1 Reputation point

2021-04-14T14:20:07.343+00:00

Both of those articles are quite dated - not server 2019 but what I could gather is that when VM is being created, it is unable to get a DHCP lease. It is not really clear how to troubleshoot it and what settings to change. Before creating an image I verified that Base VM Image has access to LAN/WAN and DNS server addresses are correct. Also I used Gen2 vm for the image/template server and I'm going to try to use Gen1. I wish there was more information/logging even to find the root cause.

Answer 2

Anonymous

Here's an step by step deployment steps for your refernce

VDI: installation and configuration with Windows Server

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Server 2019 RDS VDI Personal Virtual Desktop Collection Creation fails

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