Server 2019 RDS VDI Personal Virtual Desktop Collection Creation fails

alexserd 1 Reputation point
2021-04-13T17:39:57.757+00:00

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I'm trying to create New VDI Collection for RDS 2019 server and it keeps timing out on the first vm - the vm gets created but I'm unable to boot it up
From the event Logs:

VM host [GATEWAY01.DOMAIN.LOCAL] failed to execute VM Provisioning operation [Task: To perform post processing actions at VMHostAgent:] for virtual machine [RDP-VM1] in pool [RDP_Remote_Deskt], Error: [Error code: 0x8813021D.]

RDP Remote Desktop VM: virtual desktop RDP-VM1 creation failed. Reason: The Remote Desktop Virtualization Host Agent service timed out while waiting for the provisioned virtual desktop to start.

VM host [GATEWAY01.DOMAIN.LOCAL] failed to execute VM Provisioning operation [Task: To perform post processing actions at VMHostAgent:] for virtual machine [RDP-VM1] in pool [RDP_Remote_Deskt], Error: [Error code: 0x8813021D.]

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,367 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,251 questions
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2 answers

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  1. Karlie Weng 14,411 Reputation points Microsoft Vendor
    2021-04-14T06:27:53.127+00:00

    Hi @alexserd

    Might be network configuration errors , please see Error creating RDS VDI Collection and Error creating RDS Collection

    Best Regards
    Karlie

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  2. Karlie Weng 14,411 Reputation points Microsoft Vendor
    2021-04-15T02:02:49.967+00:00

    Here's an step by step deployment steps for your refernce

    VDI: installation and configuration with Windows Server

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