Windows Print Server Aliases configured in Windows Server 2019: Operation could not be completed (error 0x00000709)

Question

we have been using the printer server ALIAS name and it was working until last month, can someone help what would be the reason of creating this error

• I have tried removing the last windows update
  -have tried checking all the reg values are still in place

      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\DnsOnWire=dword:00000001  
  
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters\DisableStrictNameChecking=dword:00000001  
  
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters\OptionalNames  
  

Answer 1

Hello @AlwaysUtd21

Have you tried this solution :

1. Run registry editor as Administrator and Navigate to the following location:
   HKEY_CURRENT_USER \ Software \ Microsoft \ Windows NT \ CurrentVersion \ Windows
2. Select Permissions and give Administrators Full control
3. Delete the registry values if they exist: LegacyDefaultPrinterMode , IsMRUEstablished

(Ensure you make a backup of your registry and create a registry restore point)

Best Regards
Karlie

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Answer 2

hi Karlie
thanks for the response,

Administrator is already having full control and I tried deleting those reg values, but still it is showing the same error.

Answer 3

This article helps fix the error 0x00000709 (Operation could not be completed). The error occurs when you use a CNAME record for a print server.
Add your CNAME to your host file with correct IP.

Answer 4

Hi

Sorry about above answer all didn't help.
I see you have add all the needed registry values. I guess this issue would be more related with network.
Have you tried capture network trace and analysis it.

Best Regards
Karlie