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Not able to provision users to Google Cloud / G Suite Connector by Microsoft

Abhishek Mehta 1 Reputation point
2021-04-14T19:47:12.193+00:00

Hi Team,

I have created few users on Azure Active Directory, and wanted to provision this users on Google Workspace (G-Suite), and for that I am using Google Cloud / G Suite Connector by Microsoft from Enterprise Application

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Request you to help me with same ASAP.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. James Hamil 27,221 Reputation points Microsoft Employee Moderator
    2021-04-15T20:02:18.253+00:00

    Hi @Abhishek Mehta , please make sure that custom app mapping attributes are correct. This thread goes into detail on that. For example, one solution to this problem we've encountered before where the custom app mapping attribute mail was setup to take the attribute primaryemail. However, users created from Azure AD or coming from a local AD don't have the mail attribute assigned.

    To fix the issue, we changed the mail attribute to UserPrincipalName from the mapping which uses the user email address.

    Please let me know if you have any questions! If this answer helped you, please mark it as "Verified" so other users may reference it.

    Best,
    James

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