unable to type in as400 emulator while connecting from a microsoft rdp intalled on ipad ios

asked 2021-04-15T10:09:18.267+00:00
Alessandro Bonacchi 1 Reputation point

Hello, I'm using the iOS version of Microsoft Remote Desktop, connecting to my win 10 workplace pc. When attempting to type on the AS400 Green Screen (ibm iseries access 5.8 for windows) no alphanumeric keyboard input is accepted (arrows and tabs still works)
If connecting from a Desktop PC you can type fine, only the iOS client seems to be affected.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. answered 2021-04-16T02:42:20.013+00:00
    Leila Kong 3,666 Reputation points

    Hello @Alessandro Bonacchi ,

    There may be compatibility issue between Remote Desktop Client for IOS and IBM iSeries Access for Windows. What's then version of your RDP client and is it up-to-date? This may work fine on the latest version of the RDP app for Android. This appears to be an issue with the app on iOS.

    Microsoft Remote Desktop Client for Android has“Use scan code input when available” in the settings which addresses this problem in some case. Please add this feature to iOS as well.

    References:
    https://remotedesktop.uservoice.com/forums/272085-remote-desktop-client-for-android/suggestions/8028936-add-typing-in-scan-code-mode
    https://remotedesktop.uservoice.com/forums/265183-remote-desktop-for-ios/suggestions/8780344-fix-keyboard-issue-when-using-virtualbox-pidgin
    https://social.technet.microsoft.com/Forums/en-US/b5c3a1ce-fd21-4813-9a93-e02c5133093e/ios-rdp-keyboard-to-vm-guest?forum=winRDc

    Best regards,
    Leila

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  2. answered 2021-05-11T06:18:39.943+00:00
    Leila Kong 3,666 Reputation points

    Hello @Alessandro Bonacchi ,

    How are things going there on this issue?
    Please let me know if you would like further assistance.