SCOM 2019: Data Warehouse failed to request a list of management packs from SQL RS server

kumaravelu 106 Reputation points
2021-04-15T14:59:04.387+00:00

Hi All,

We received the following alert in SCOM 2019 "Data Warehouse failed to request a list of management packs from SQL RS server" and also we do not see anything under Reporting pane in the SCOM console.

looking at the description we see the below information.

Event iD: 31569
Description: Report deployment process failed to request management pack list from SQL RS Server. The operation will be retried. Exception 'WebException': Unable to connect to the remote server One or more workflows were affected by this. Workflow name: Microsoft.SystemCenter.DataWarehouse.Deployment.Report Instance name: Data Warehouse Synchronization Service Instance ID: {FBD2DCEA-B8A2-1346-879F-EAEE247B2F} Management group

Operations Manager
Operations Manager
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  1. Crystal-MSFT 19,806 Reputation points Microsoft Employee
    2021-04-16T02:07:59.967+00:00

    @kumaravelu ,For our issue, could you firstly help to confirm if we can access SSRS Web service URL and Web portal URL successfully using Data reader account?

    Meanwhile, please also check if there's any network or bad proxy in our environment.

    To check the proxy entry from MonitoringHost.Exe.Config. we can go to location: C:\Program Files\Microsoft System Center\Operations Manager\Server and check if there's any

    <defaultProxy>
    <proxy proxyaddress=http://127.0.0.1:8888 **="true" />
    <bypasslist>
    </bypasslist>
    </defaultProxy>
    </system.net>

    Please check the above information and if there's any update, feel free to let us know.


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  2. System Center guy 676 Reputation points
    2021-04-16T02:35:17.453+00:00
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