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I'm connecting to my workplace PC thru VPN, and remote desktop.
Everything works fine, except that when connecting with my Android tablet/phone, Skype doesn't recognize the camera and mic in the tablet.
I can hear other people, but cannot respond.
I'm not running Skype for business on my tablet. Everything is running on a remote PC that I'm connected to. So Skype for business is not installed on the tablet at all.
(I'm an using my private account with Skype on the tablet, and that works fine.)
The only issue here is that the Skype for business (running on my remotely connected PC, in some far distant part of the country) can detect the camera on my laptop at home, if the Remote Desktop application on my laptop is using the proper setup (you can manage distant camera and mic settings in the Remote Desktop app for Windows).
But if I'm using my tablet or phone to connect with my PC at work, the Remote Desktop 8 app for Android devices does not have such settings.
Is there anything I could do? Is this a remote desktop issue, or a Skype issue?
Above all, we should determine the scope of this problem.
Except for Skype for Business client, do you check if other applications in the Remote desktop client have audio and video problem?
If only Skype for Business client has this problem, it should relate to Skype for Business. Otherwise, it should relate to Remote desktop client.
@csaba bota 81 ,
Do you have any update now?
Unfortunately I don't have any other application using mic or the camera, and I have no means to install any, due to corporate policy.
@csaba bota 81 ,
Does anyone else have the same problem?
@csaba bota 81 ,
Do you have any update?
Hi!
Took me a while, but I've tried MS Teams, with the same result: speakers work, but the app does not recognise the camera and the microphone.
I couldn't check if anyone else is having the same issue, as most people use pc-pc connection. Seems like I'm the only one trying to use pc-android.
So this is probably a remote desktop issue?
thx
There are two remote desktop apps in Google Play Store:
Remote Desktop (latest version: 10.0.10.1129)
Remote Desktop 8 (latest version: 8.1.81.435)
So the one I was using (Remote Desktop 8) does not have a 10.0.8 version.
I've downloaded the other app (Remote Desktop (latest version: 10.0.10.1129)), and it finally solved part of my problem. This app does indeed have a setting for remote microphone, so apparently this was not a bug in the other app, but a missing feature.
Unfortunately this app does not have a touchscreen mode, or so far I haven' found it.
But anyway, problem (partly) solved! Now I'm only waiting for the remote camera redirection feature.
THX!!!!!
It recommends you update remote desktop 8 (Android) to the latest version.
According to the official document, the microphone is supported from 10.0.8.
