2020-06 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4560960) stuck at 0% install

Mikee 1 Reputation point

Need help. i just recently installed windows 10 on my laptop then i am encountering error in updating which is getting stuck in 0% in the windows update.

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Leon Laude 85,226 Reputation points


    What's the error?

    Make sure you have installed the latest servicing stack update (SSU) before installing the 2020-06 Cumulative Update.

    You might also try the Windows Update Troubleshooting steps over here:

    Best regards,

  2. Joy Qiao 4,786 Reputation points Microsoft Employee


    Turn off antivirus software before update.

    We could try the following command line as administrator.

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    Ren C:\Windows\System32\catroot2 Catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    Then reset Windows Update with script: This script will completely reset the Windows Update client settings.

    After that, we could try the following steps:

    1. Create a new folder named as C:\temp\cab
    2. Download update package from http://catalog.update.microsoft.com to C:\temp
    3. Run command line below to exact .msu file for getting .cab file.
      expand -F:* C:\temp{.msu file name with extension} C:\temp\cab
    4. Run DISM command line below to add .cab file.
      Dism /online /add-package /packagepath:c:\temp\cab{.cab file with extension}

    If the issue persists, please check error codes recorded in the Event Viewer(Windows Logs\Applications, Setup, System).