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SeanStephensen-4368 avatar image
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SeanStephensen-4368 asked SatishBoddu-MSFT commented

Image misalignment from Azure Kinect camera

I have filed a detailed issue on the Kinect github regarding image misalignment on the Azure Kinect. I was told that due to it being a hardware issue I should file a support issue over here and was directed to a general microsoft support site, from which I found my way here. I don't know if this is the right place to re-file the issue, but here it is?

https://github.com/microsoft/Azure-Kinect-Sensor-SDK/issues/1201

azure-kinect-dk
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Hello @SeanStephensen-4368, Thanks for the info, we are working on this and will soon get back to you.

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Hello @SeanStephensen-4368 , Could you please accept the below response as 'Answer', so that we can close this thread and continue to work on Github thread.


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1 Answer

SatishBoddu-MSFT avatar image
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SatishBoddu-MSFT answered

Hello @SeanStephensen-4368 , Thanks for reaching out to us on this issue!, Microsoft's Product Team has provided the below URL to request a warranty replacement. For further communication on this issue, please do followup on the same Github issue once you have submitted the warranty replacement request.

Please visit New support request



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Please follow all on screen instructions to fill and submit your request.

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Please accept the helpful responses as 'Answer', which will be helping others with similar question.



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