email is broken

Glenn Maxwell 11,476 Reputation points
2021-04-19T10:19:42.35+00:00

Hi experts

One of our application is triggering email and the body in the email shows blank. Experts how do i fix the issue.
i have checked the below article but i dont see any registry entry
https://learn.microsoft.com/en-US/outlook/troubleshoot/message-body/email-message-body-is-blank-in-outlook

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,558 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,653 questions
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Accepted answer
  1. Joyce Shen - MSFT 16,666 Reputation points
    2021-04-20T05:22:33.43+00:00

    Hi @Glenn Maxwell

    Are you using the addin mentioned in the KB you provided above? Or what other application are you using?

    Does the email shows blank body when it is created or after it sent to others' mailboxes?

    Please provide more information which will be helpful to narror down the issue.


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