Hi @Adam-2272 ,
This issue is related to connection to SMTP server so check if the report server is being blocked on the SMTP server. Couple of checks you can perform are:
Check if there is any communication problem between report server and SMTP server .
Ensure that report server has been added to the SMTP Relay.
Follow below steps for this on SMTP server machine:
- In Computer Management, drill down to the IIS branch.
- Select the Default SMTP Virtual Server.
- Right click Default SMTP Virtual server and select Properties
- On the General tab, change IP address to 'All Unassigned'.
Note: It is necessary to stop, and then start the SMTP service to ensure the changes take effect.
This seems to be more about SMTP connection issues, I am not sure if the above information can help you.
Best Regards,
Joy
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