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KennyHung-9297 avatar image
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KennyHung-9297 asked ZakiahRasalas-8205 answered

Dism /Online /Cleanup-Image /RestoreHealth haver error 0x800f081f

My server is using Windows server 2019 Datacenter and I cannot apply Windows Update. I tried to use the command as below to restore the image

Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:E:\sources\Install.wim:1 /limitaccess

But I got the error message as below:

0x800f081f

90179-123.jpg



I tried to mount Windows 2019 server ISO and run this command again but still have this error message.

I checked the dism.log and find the error as below:

2021-04-22 11:26:46, Error DISM DISM Package Manager: PID=2692 TID=2056 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f081f)

2021-04-22 11:26:46, Error DISM DISM Package Manager: PID=2692 TID=2056 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg

2021-04-22 11:26:46, Error DISM DISM Package Manager: PID=2692 TID=2056 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800f081f)

2021-04-22 11:26:46, Error DISM DISM Package Manager: PID=2692 TID=2056 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg

2021-04-22 11:26:46, Error DISM DISM Package Manager: PID=2692 TID=2056 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800f081f)

2021-04-22 11:26:46, Error DISM DISM Package Manager: PID=2692 TID=2056 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)

I would like to know any solution to fix this issue?

Thanks a lot.

windows-server
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DSPatrick avatar image
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DSPatrick answered

If you can't reinstall it I'd suggest starting a case here with product support.
https://support.serviceshub.microsoft.com/supportforbusiness

--please don't forget to Accept as answer if the reply is helpful--





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DSPatrick avatar image
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DSPatrick answered

Some things to try;
- sfc /scannow
- dism /online /cleanup-image /restorehealth (with internet connection)
- manual steps mentioned here https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources#reset-windows-update-components-manually


--please don't forget to Accept as answer if the reply is helpful--





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KennyHung-9297 avatar image
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KennyHung-9297 answered

Hi Patrick,

Thank you your reply. But I will have issue and the process is stop in 89.3% now.

90538-image.png



Do I need to upload the details log here?

Thanks.


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ZakiahRasalas-8205 avatar image
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ZakiahRasalas-8205 answered

dism /online /cleanup-image /restorehealth source files could not be found, I have the same problem on WIndows 11.

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