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The windows 10 was crashed , it have setup the bitlocker .
Now , when trun on the PC , it keeps restart , I think I have to re-install OS .
However I want to get back the data in the SSD , if I re-install OS , all data in SSD will be erased , I want to unplug the SSD and plug it to PC via USB converter , just would like to confirm if I have the bitlocker password , the data should be get back by this way ? if not , how can I get get the data from SSD ?
thanks
@tang eric
Hi,
Just checking in to see if the information provided was helpful.
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If no, please reply and tell us the current situation in order to provide further help.
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If you do not want to troubleshoot the crash and only want to backup important files this can be accomplished using a GUI:
On a working computer create:
a bootable Ubuntu flash drive:
Create a bootable USB stick on Windows | Ubuntu tutorials
https://tutorials.ubuntu.com/tutorial/tutorial-create-a-usb-stick-on-windows#0
https://www.pcworld.com/article/2147063/linux-to-the-rescue-how-ubuntu-can-help-a-computer-in-distress.html
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You can retrieve data by using data recovery application.
@tang eric
Hi,
Firstly, make sure you have the correct BitLocker password and recovery key.
Finding your BitLocker recovery key in Windows 10
https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-10-6b71ad27-0b89-ea08-f143-056f5ab347d6
If your system cannot run, you could remove your Encrypted SSD drive and install it to another Windows 10 Computer running Win 10 Pro(Guaranteed to be the same or higher than the previous Windows version), where you can use your BitLocker Password to open your C:\ Drive and retrieve all your Data.
Following this I would suggest that you remove the BitLocker lock from your SSD drive and re-install it back to your re-install Computer.
To remove the BitLocker from your Drive, go to Control Panel > BitLocker Drive Encryption and select/click your SSD Drive and then select the 6th Option 'Turn Off BitLocker'
Additional References
Unlocks a BitLocker-protected drive by using a recovery password or a recovery key.
https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/manage-bde-unlock
Hope above information can help you.
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