5.7.705 Access denied, tenant has exceeded threshold

Question

I have received this error when sending emails "5.7.705 Access denied, tenant has exceeded threshold" why? how do I fix?

Answer 1

Hello @LarryLopez-8186 ,

I believe this is a duplicate of the question https://learn.microsoft.com/en-us/answers/questions/36743/remote-server-returned-550-57705-service-unavailab.html

The short answer is that the outgoing mails for your tenant are blocked and the O365/M365 administrator will need to go to Microsoft support to get this unblocked. Please check the article for more . https://learn.microsoft.com/en-sg/office365/troubleshoot/antispam/tenant-has-exceeded-threshold

In future if you have any query related to Office365 / Microsoft 365 , You can reach out to the Office365 / Microsoft 365 tech community here. Hope this helps.

Thank you.

Answer 2

i am not able to use the emails since form last one month simply paying ..other than that nothing as been resolve many times given complaint with microsoft but there is no proper ....resolvations there end if this countinues than i am going to cancel all my subscription form microsoft

Diagnostic information for administrators:

Generating server: MA1PR01MB3724.INDPRD01.PROD.OUTLOOK.COM

ravi*****@Stuff .com
Remote Server returned '550 5.7.705 Service unavailable. Access denied, tenant has exceeded threshold. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 S(7136) [MAXPR0101MB1659.INDPRD01.PROD.OUTLOOK.COM]'

Original message headers:

Received: from MA1PR01MB3724.INDPRD01.PROD.OUTLOOK.COM
([fe80::6445:940c:6d6c:4d8]) by MA1PR01MB3724.INDPRD01.PROD.OUTLOOK.COM
([fe80::6445:940c:6d6c:4d8%7]) with mapi id 15.20.3195.026; Tue, 21 Jul 2020
14:38:55 +0000
MIME-Version: 1.0
Content-Type: text/plain
Date: Tue, 21 Jul 2020 14:38:55 +0000
Message-ID:
<MA1PR01MB37240FE6155753002E26A50D8C780@MA1PR01MB3724.INDPRD01.PROD.OUTLOOK.COM>
Subject: mails