I don't schedule exam

JULIAN ANDRES CORTES BARON 21 Reputation points
2021-04-22T16:19:44.37+00:00

Hi , I need your help please

I don't can schedule my exam it returns the following message to me

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam: 

Use Internet Explorer (version 9 or above) or Edge  
Clear all cache and cookies  
Use the InPrivate option in Internet Explorer or Edge

my data is

user: julian.cortes120@Karima ben .com
MCID 991342094

Thanks!!

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  1. Dave Patrick 426.1K Reputation points MVP
    2021-04-22T16:59:25.94+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to Accept as answer if the reply is helpful--

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