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Remote Desktop Timeout

Fahrid F 201 Reputation points
2021-04-23T10:24:42.647+00:00

I have set to not configured for RD session timeout but still server is getting disconnected from the session after 30mins, can you please tell me is there any settings I need to modify to avoid this.

Windows for business Windows Client for IT Pros User experience Remote desktop services and terminal services
Windows for business Windows Server User experience Other
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  1. Carl Fan 6,881 Reputation points
    2021-04-26T08:52:12.997+00:00

    Hi,
    In Server Manager -- RDS -- Collections -- <collection> -- Properties -- Tasks -- Edit Collection Properties -- Session tab, are all three timeouts set to Never ?
    Could you see any messages on the client PCs and server logs confirming that the sessions were disconnected due to inactivity?

    Please make sure you have enabled RD keepalives on all RDSH servers via group policy setting, and restart all of them for the setting to take effect.

    Computer Configuration\ Administrative Templates\ Windows Components\ Remote Desktop Services\ Remote Desktop Session Host\ Connections

    Configure keep-alive connection interval Enabled

    Keep-Alive interval: 1
    Hope this helps and please help to accept as Answer if the response is useful.
    Best Regards,
    Carl

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