Win10 enterprise problem z połączeniem Hotspot internet Lumia 650??!

Question

Witam, ma problem z moją Lumią 650 z Windows Phone, od 2 dni nie mogę się połączyć przez Wifi z internetem w moim Smartfonie i niewiem jaka jest przyczyna ,że mój PC niewykrywa w telefonie połączenia z internetem pomimo, że w Smartfonie wszystko działa. Mam aktywny internet Prepaid w orange na nim. Dzwoniłem też do Orange i zresetowali moją kartę sim ale i tak mój PC niemoże się połączyć z jego internetem, a urządzenie w sieci Wifi normalnie jest widocznie i nie mam już pojecia co jest zgrane?, dlaczego nagle przestało mi łączyć na PC, proszę o Pomoc!

Hello, I have a problem with my Lumia 650 from Windows Phone, I have not been able to connect to the Internet on my Smartphone via Wifi for 2 days and I do not know the reason that my PC does not detect an Internet connection on the phone despite the fact that everything in the Smartphone works. I have prepaid internet enabled in orange on it. I also called Orange and they reset my sim card, but my PC cannot connect to its internet anyway, and the device in the Wifi network is visible and I have no idea what is ripped? Why suddenly it stopped connecting to my PC, please help !!

Answer 1

Hi,

Thanks for posting in Q&A platform.

My understanding is that our windows 10 client cannot connect hotspot of windows phone. Is my understanding correct here?

Please try the following methods to fix the issue:

1. Did other device can connect to this hotspot? Like other windows client or mobile phone.
2. Is there any error message occurred when connecting the hotspot? If yes, please provided for further troubleshooting.
3. Restart the device, if you're still stuck with the issue, please set "Allow access to your hotspot to your hotspot for all devices" on your phone to see if it was helpful.
4. Please try to run the troubleshooter to find the cause of this issue. Settings->Update & Security->Troubleshoot->Additional troubleshooters->Select the Internet Connections Troubleshooter and expand it.->Click on the ”Run this troubleshooter” button to start with the PC troubleshooting.

Best Regards,
Sunny

----------

If the Answer is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.