Workfolders 0x8e5e042d

Denis Pasternak 581 Reputation points


some users are getting error 0x8e5e042d. File doe`s no sync.
I tried to remove local profile and workfolder on network share.

Tried to remove user from allowed group on server.

I did not find how to resolve this issue. The error appears for no reason. This problem occurs in several out of a thousand users. Workfolders works for everyone, but synchronization stopped working for these users.

Please, help me to find why it is happening.

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
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  1. Sunny Qi 10,656 Reputation points


    Thanks for posting in Q&A platform.

    I understand that we encountered a work folders stopped syncing issue.

    Here is an similar thread discussed before you could refer to method in this thread to see if it was helpful to our issue:

    Work Folders - Error code: (0x8e5e0408) Unable to read from or write to the

    Work Folders Syncing
    Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best Regards,


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