Windows 10 update

Shelley Pettit 1 Reputation point

How come when I do the update my computer won't work right. The mouse bounces all over the place. I have dots flashing before my eyes. It's just messed up period. I always have to do a recovery so I can use my laptop. Just very frustrating because I keep getting you need to update before your version is no long valid.

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  1. Docs 12,881 Reputation points

    1) Open administrative command prompt (ACP) and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) net user test /add

    8) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    9) shutdown /r
    10) When the computer reboots sign on with the new user named test
    11) Evaluate the performance and report your findings into the thread
    12) Reboot and try the user that was having problems > report your findings into the thread
    13) Place the computer into clean boot > report your findings into the thread

    If there are problems logs can be collected.

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  2. Teemo Tang 11,021 Reputation points

    For Windows 10 Home and Pro, the lifecycle of a version is 18 months.
    However, Windows 10 will automatic update itself when computer connect to Internet.
    You could defer a feature update for 365 days and defer a security update for 30 days from group policy.
    Once you upgrade to a new version of Windows 10, update devices drivers from Device Manager to make sure your device can work fine.


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  3. S.Sengupta 5,661 Reputation points Microsoft MVP

    Enter Device Manager.
    Navigate towards Mice and other pointer devices.
    Right-click on each driver and select Update.
    Also, eliminate drivers that are not currently in use.
    Then, restart your Windows 10 computer and see if that resolved the mouse jumps in Windows 10 problem.

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