Windows 10 Remote Assistance MRA

Question

I have MS O365 Outlook set as my default compatible email program. However, when I select "Use email to send an invitation" msra doesn't recognize MS Outlook as my default email program. I checked the control panel, check Outlook options making sure Outlook is set to default, and ran Quick Office Repair. This only leaves me to use "Save this invitation as a file". Thank you for your time and help on this matter.

Answer 1

Hello @Thomas Pirro ,

What’s your detailed Outlook version? 32 bits or 64 bits?
Can you choose “Save this invitation as a file” and proceed with the next step?

For your reference:
https://www.technipages.com/windows-send-remote-assistance-invitation
https://social.technet.microsoft.com/Forums/en-US/c576cae0-d1dc-4026-9676-5124b2ca6b96/outlook-not-recognised-as-default-client?forum=outlook
https://www.slipstick.com/outlook/outlook-not-recognized-default-email-client/

Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Best regards,
Leila

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Answer 2

Hello @Thomas Pirro ,

How are things going there on this issue?
Please let me know if you would like further assistance.