Microsoft Account cannot log in

Question

Correlation Id:
Timestamp: 2021-04-26T11:13:27.393Z

Answer 1

Any progress or updates?

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Answer 2

@Andrian Gabor
Hi,
That depends on the type of issue preventing you from signing in.
For example, are you having a password problem? Did you forget your username? Or did you get a message that your account is locked?
https://support.microsoft.com/en-us/account-billing/you-can-t-sign-in-to-your-microsoft-account-475c9b5c-8c25-49f1-9c2d-c64b7072e735

You may refer to the following steps to troubleshoot the issue:
https://windowsreport.com/unable-to-login-with-microsoft-account-windows-10/#:~:text=If%20you%27re%20unable%20to%20login%20with%20Microsoft%20account%2C%20you,creating%20a%20new%20user%20account.&text=You%27ll%20be%20asked%20to,user%20name%20and%20click%20Next.
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

Hope above information can help you.

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Answer 3

Try the recovery form here.
https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

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