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Error when downloading desktop theme

Anonymous
2020-09-24T18:23:04+00:00

I've tried several times to download a free desktop theme and receive the following error, what does it mean? Thank you 

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-09-24T18:34:59+00:00

    Hi SZEG_1,

    My name is Darren; an Independent Consultant, I'm here to help you with your problem.

    Firstly, please try running the troubleshooter:

    Go to Start > Settings > Update & Security > Select troubleshoot tab > under "Find and fix other problems", click on Windows Store Apps > click on run the troubleshooter and follow on-screen directions.

    Next, try clearing Windows Store Cache:

    Winkey + R > Type "WSreset.exe" and hit enter

    Lastly, you can try reinstall Windows Store:

    https://www.intowindows.com/how-to-reinstall-st...

    I hope this helps. If this is not exactly what you need, please explain more so that I can help you better.

    Thanks

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