Hidden windows problem

Question

I have a Lenovo desktop which recently had a hard drive problem which was fixed by a PC repair guy,  but since Windows 10 was reinstalled i have several problems - the main one being that windows are hidden.

I have gone through all the usual solutions but none of them work.  The programs are open  - I can see them when I ALT-TAB  and when I hover over taskbar -  but i can't get to them to use them.

Another common problem is that there are no desktop icons to click on. After several restarts they usually come back. I have done all the usual diagnostics (checking that "display icons" is ticked etc) but to no avail.

Any ideas on resolving this? Last time I could get to the Settings screen (I can't reach it at the moment) it said the PC was up to date with all Windows updates.

Any thoughts? PC repair guy told me it might be because certain machines can't handle Windows 10 unless that's what they had originally. This PC is about 3 or 4 years old and so it may have had the precursor to Windows 10 when i bought it.

Many thanks!

Daren

Answer 1

Hi Daren,

My name is Mohammed Shuaib, an Independent Advisor and I'm here to assist you with the issue of not able to use programs because it opens as hidden. Please follow the below to fix the issue.

Fix #1

Step 1:

Go to search box next to Windows icon and type CMD

Step 2:

Then right-click on Command Prompt and select Run As Administrator

Step 3:

Type sfc /scannow & press enter

Step 4:

Once the above completes then type DISM /Online /Cleanup-Image /ScanHealth & press enter

Step 5:

After the completes type DISM /Online /Cleanup-Image /RestoreHealth & press enter

Step 6:

Restart the PC

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor