Dead by Daylight

Question

Hi

I had purchased the Dead by daylight game from the app store. After download, I run the game and it starts fine but then it says Profile State Change and I have been signed out of your current profile. Which then only lets you select OK and then you have to press space bar. Then your back to signed out of your profile again and cant move on.

I have downloaded the latest update.

Answer 1

Hi,

Can you do a clean boot and run the game.

https://support.microsoft.com/en-ph/help/929135...

Regards,

Ralph

Answer 2

Hi

I have re-installed the game and still getting the same issue.

Answer 3

Hi NP119,

My name is Ralph. I'm an Independent Advisor and I'll be glad to help you today.

To isolate the issue, can you give me some details below.

Are you using Steam or Xbox app for the game? Have you try reinstalling the game?

.

Regards,

Ralph

Answer 4

Hi,

May I ask how do you bought the game? If possible try to reinstall the game.

Also, give me your windows OS version.

Regards,

Ralph

Answer 5

Hi

Thanks for helping

I have not yet tried reinstalling it on my PC.

I am not using any Apps to play the game.

Basically after download I have just clicked on the game straight from the game itself.

I assume this is why the game is not working then?

Thanks