DirectX Error

Question

Hello,

I have been having trouble lately when trying to start games that had already worked. I tried updating/reinstalling drivers but that didn't work.

Im running an Acer Aspire VX5-591G with:

Windows 10 Home 64-bit Build 19041

Intel Core i5-7300HQ

Intel HD Graphics 630

Nvidia GeForce GTX 1050

Today I tried a game that gave me this error message:

DXError 8876017C line 184

Called from h3d.impl.DirectXDriver.onDXError (h3d/impl/DirectXDriver.hx line 196)

Called from h3d.impl.DirectXDriver.present (h3d/impl/DirectXDriver.hx line 286)

Called from hxd.$System.mainLoop (hxd/System.hl.hx line 74)

Called from hxd.$System.runMainLoop (hxd/System.hl.hx line 127)

Called from hxd.$System.runMainLoop (hxd/System.hl.hx line 123)

Called from haxe.$Timer.~delay.0 (C:\Projects\haxeTools\std/haxe/Timer.hx line 143)

Called from haxe.$Timer.~__constructor__.0 (C:\Projects\haxeTools\std/haxe/Timer.hx line 76)

Called from haxe.$MainLoop.tick (C:\Projects\haxeTools\std/haxe/MainLoop.hx line 174)

Called from haxe.$EntryPoint.processEvents (C:\Projects\haxeTools\std/haxe/EntryPoint.hx line 99)

Called from haxe.$EntryPoint.run (C:\Projects\haxeTools\std/haxe/EntryPoint.hx line 125)

I am stumped and any help would be greatly appreciated.

Answer 1

Seems you need to ask a help from game developers. And try to reinstall games. Do not install any add-ons if you have ones.

Answer 2

The game that gave me the error message is "Dead Cells", I started it via Steam. Other games that did not work are "Shadow Tactics: Blades of the Shogun" or "Bomber Crew". But some games still work as normal, for example "Tomb Raider" or "Rocket League".

Answer 3

Did you try other games? What is game's name?

Answer 4

Hi Igor, 

thank your for helping. I hope I did this right. I started Powershell via the "Windows PowerShell (x86)" Shortcut as administrator. I then entered the command and waited for it to complete successfully. I then restarted the laptop. Sadly the same issue still remains and I still get the error message posted above.

Answer 5

Hi Lufas,

I'm Independent Advisor not Microsoft employee or support person. But I'm in contact with Windows developers since 1995 - as a one of the best Windows beta-testers till 2009 when program was closed, as an MVP in 2005-2017 including Windows System & Performance nomination. So I have deep enough Windows knowledge and you may trust me. It's a pleasure for me to help others and I'll do all my best to help you.

Please repair system files by

DISM.exe /Online /Cleanup-Image /RestoreHealth

command from Windows PowerShell (administrator) environment.

Or use system restore point to roll back to date before problem occured.