Help analyzing livekernelreport watchdog files

Question

https://1drv.ms/f/s!AjrbGINc2suIjHR6c\_i4csUEf1jT

If I could get help with these that would be great. My computer's been crashing at irregular intervals, where the screen would just freeze and my fans would speed up. I used a third-party crash dump analyzer to locate these dump files.

Answer 1

Hi and thanks for reaching out. My name is William. I'm a Microsoft Windows Certified Professional and Systems Administrator. I'll be happy to help you out today.

The stop code on all these dumps is consistently reporting VIDEO_ENGINE_TIMEOUT_DETECTED (141). The stack trace is conclusive as to the cause, with issue happening in the video subsystem and the MS DirectX graphics engine:

1: kd> k

Child-SP RetAddr Call Site

00 ffff918587317820 fffff804a07c0ea0 watchdog!WdpDbgCaptureTriageDump+0x64a

01 ffff9185873178d0 fffff804a0660db9 watchdog!WdDbgReportRecreate+0xd0

02 ffff918587317930 fffff804a28f1369 dxgkrnl!TdrUpdateDbgReport+0x119

03 ffff918587317990 fffff804a2991615 dxgmms2!VidSchiResetEngine+0x709

04 ffff918587317b40 fffff804a296524b dxgmms2!VidSchiResetEngines+0xb1

05 ffff918587317b90 fffff804a28cb74f dxgmms2!VidSchiCheckHwProgress+0x2815b

06 ffff918587317c00 fffff804a294abb5 dxgmms2!VidSchiScheduleCommandToRun+0x4f

07 ffff918587317cc0 fffff804a294ab6a dxgmms2!VidSchiRun_PriorityTable+0x35

08 ffff918587317d10 fffff80514c7cdd5 dxgmms2!VidSchiWorkerThread+0xca

09 ffff918587317d50 fffff80514e114f8 nt!PspSystemThreadStartup+0x55

0a ffff918587317da0 0000000000000000 nt!KiStartSystemThread+0x28

The fault is manifesting in the Nvidia display driver:

SYMBOL_NAME: nvlddmkm+b52610

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

FAILURE_BUCKET_ID: LKD_0x141_IMAGE_nvlddmkm.sys

1: kd> lmvm nvlddmkm

Browse full module list

start end module name

fffff804a3b10000 fffff804a51e4000 nvlddmkm T (no symbols)

Loaded symbol image file: nvlddmkm.sys

Image path: nvlddmkm.sys

Image name: nvlddmkm.sys

Browse all global symbols  functions  data

Timestamp:        Fri May 15 19:55:17 2020 (5EBF2BE5)

From the looks of it, you are several month behind with driver builds and you should go off and update to current Sept build.