Start menu - windows server 2019.

Андрей Михалевский 2,641 Reputation points
2021-04-27T08:11:37.393+00:00

Hi. I have rds ferm. Very often the start menu does not work.

I have found many topics and many different solutions. But this problem comes up over and over again. What to do?

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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  1. Karlie Weng 14,641 Reputation points Microsoft Vendor
    2021-04-28T07:50:28.28+00:00

    Hello @Андрей Михалевский

    Could you tell us in brief which solutions you have tried? Even tried Clean install ?

    you can do some quick tests to narrow down where the issue may reside:

    1. Did the issue start immediately after an update or any configurations?
    2. Is the system running the latest Feature and Cumulative Monthly update?
    3. Check is if the App package failed to install:
      look for output from these two PS commands:
      get-AppXPackage -Name Microsoft.Windows.ShellExperienceHost
      get-AppXPackage -Name Microsoft.Windows.Cortana
      91947-image.png
    4. Check if Start related process is running: ShellExperienceHost.exe , searchUI.exe

    Best Regards
    Karlie

    ----------

    If the Answer is helpful, please click "Accept Answer" and upvote it.

  2. Андрей Михалевский 2,641 Reputation points
    2021-05-04T02:09:22.247+00:00

    Hi.
    After a clean install, no problem whatsoever. She appears randomly.

    1. I didn't see any patterns.
    2. Yes.
      3.Status ok.
      4.I can't see this in the task manager, but start menu works on another server

    93453-1.png

  3. Андрей Михалевский 2,641 Reputation points
    2021-05-29T19:03:27.137+00:00

    Now i got this:

    PS C:\Windows\system32> get-AppXPackage -Name Microsoft.Windows.ShellExperienceHost

    Name : Microsoft.Windows.ShellExperienceHost
    Publisher : CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
    Architecture : Neutral
    ResourceId : neutral
    Version : 10.0.14393.447
    PackageFullName : Microsoft.Windows.ShellExperienceHost_10.0.14393.447_neutral_neutral_cw5n1h2txyewy
    InstallLocation : C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy
    IsFramework : False
    PackageFamilyName : Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy
    PublisherId : cw5n1h2txyewy
    IsResourcePackage : False
    IsBundle : False
    IsDevelopmentMode : False

    PS C:\Windows\system32> get-AppXPackage -Name Microsoft.Windows.Cortana

    Name : Microsoft.Windows.Cortana
    Publisher : CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
    Architecture : Neutral
    ResourceId : neutral
    Version : 1.7.0.14393
    PackageFullName : Microsoft.Windows.Cortana_1.7.0.14393_neutral_neutral_cw5n1h2txyewy
    InstallLocation : C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy
    IsFramework : False
    PackageFamilyName : Microsoft.Windows.Cortana_cw5n1h2txyewy
    PublisherId : cw5n1h2txyewy
    IsResourcePackage : False
    IsBundle : False
    IsDevelopmentMode : False

    100678-1.png

    And i can't find ShellExperienceHost

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