call records in graph api returns record not found even there is lots of callrecording

Question

{
"error": {
"code": "NotFound",
"message": "Could not find the requested call record. Records about calls or online meetings that started more than 30 days ago are not available.",
"innerError": {
"date": "2021-04-27T13:11:12",
"request-id": "9ac16791-769c-4ae2-ac90-3a1650de721c",
"client-request-id": "9ac16791-769c-4ae2-ac90-3a1650de721c"
}
}
}

i have added permisions callrecord and im using client credentials token.

Answer 1

• Are you trying to find older records (more than 30 days are not available)? If yes, then you will receive the above error.
• Instead, you may want to give a try within 30 days and see still if you can repro the issue. If yes, then share the graph response (requestid, timestamp).