This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Hi,
We are getting the following exception while calling Adinsight API from bing Ads SOAP API from java code.
Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at org.apache.axis.AxisFault.makeFault(AxisFault.java:101)
at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:154)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
at org.apache.axis.client.Call.invoke(Call.java:2767)
at org.apache.axis.client.Call.invoke(Call.java:2443)
at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
When we call this API from a some other server, it works for some time and then exception starts coming again. And if we don't stop the calls then, it looks like the server gets blacklisted at MSN end. Please help to resolve the issue. We didn't change anything recently in the code and it was working till last week on bing Ads version 13.
Sorry for the late reply. A similar issue was reported several years ago here on stackoverflow, in case it helps narrow down the issue on your side.
Hi,
Thank you for the reply. We have already seen this and this would have solved our problem if the call didn't work on the server at all. But this is not the case for us. When we try the call on a new machine, it works for a good number of calls successfully before it starts encountering above error all of a sudden. Once the error starts coming, it keeps on coming for that server for all the subsequent calls. Please provide further insights to get to the root cause of this.
Hi, It was a certificates issue at our end and we rectified it by installing the certificates on our server.
Thank you for coordinating.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 14.000000000000002%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQT%3C/text%3E%3C/svg%3E)
could you please share which java version and what is the service setup?