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Anonymous
2024-01-14T21:13:16+00:00

windows 10 uodate keeps giving me unable to install error

Windows for home | Windows 10 | Windows update

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  1. Caio G 11,925 Reputation points Independent Advisor
    2024-01-14T21:55:15+00:00

    Hi, David!

    I'm Caio and I'll be happy to help you today =)

    You can try to reset Windows Update and then try to install the update manually. Please follow the steps below and also let me know with which update you're facing this issue:

    > Right-click your Start Menu icon

    > Select Windows PowerShell (admin)

    > On the window that pops up, type the following commands, each one at a time:

    net stop wuauserv and press Enter

    net stop cryptSvc and press Enter

    net stop bits and press Enter

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old and press Enter

    ren C:\Windows\System32\catroot2 Catroot2.old and press Enter

    net start wuauserv and press Enter

    net start cryptSvc and press Enter

    net start bits and press Enter

    netsh winsock reset and press Enter

    > Reboot your PC

    I hope this helps you! Please let me know if I can assist you more.

    Best regards,

    Caio G.

    Independent Advisor

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