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Windows 10 Mobile Hotspot Problem.

Anonymous
2020-07-16T16:45:15+00:00

Hi!

I'am using a Windows 10 PRO 64bit 2004 (19041.388) version and I have a Realtek 8812BU AC (867Mbps in 5Ghz) wifi adapter, and a gigabit ethernet connection.. So I try to host a hotspot I setting up to the wifi adapter to AC standart 5Ghz and I start the hotspot and Its work fine but not the full speed.. I have a 2,4Ghz wifi adapter too and Its have a same speed.. The phone was support the AC and 5GHz.. Its have only 46Mbps down and 60Mbps up.. I attach pictures for much understanding.. 

Win 10 hotspot settings: https://ibb.co/VqYN8R3

Phone wifi settings: https://ibb.co/BgfQnrH

Speedtest on phone: https://ibb.co/HTyYgds

Whats the problem? :/

Windows for home | Windows 10 | Internet and connectivity

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  1. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2020-07-17T09:40:26+00:00

    Hello,

    but your router is not Dual-Band? What is the wi-fi standard used by the router, 802.11n, 802.11ac or 802.11ax?

    Are you very far from your phone compared to the computer where you configured the mobile hotspot? If you move the phone near the computer, does the situation improve or does it remain the same?

    If possible, connect to the hotspot via a laptop or other device other than the phone and check the speed that is detected

    You have to try changing the driver of the wireless network card as I already suggested to you earlier.

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  2. Anonymous
    2020-07-17T06:17:32+00:00

    Hi! Thanks for the reply, the hotspot settings not have option for switch the mode, but I can change that in the adapter settings Its settings for force 5Ghz but nothing.. I try the Network reset also but same.. I use the Windows Defender for Antivirus and firewall only. :/

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  3. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2020-07-16T21:56:15+00:00

    Hi VargaDominik,

    try to force only the 5 GHz mode in the mobile hotspot settings.If present, temporarily disable Bluetooth, otherwise try to restore the network: Settings> Network and Internet> Status, click on Network Reset on the right side, follow the instructions.

    If it does not resolve, go to the computer manufacturer's website and download a different version of the driver currently in use.

    What is the Firewall / Antivirus in use?

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