Hi, I'm Elise, an independent advisor and I'd be happy to help with your issue.
There are a number of reasons this error can occur, if you could check each of these in turn and see if the error persists after taking actions:
- Check the date/time is set correctly on your PC
- Check all windows update have been installed Start > Settings > Updates
- Check any antivirus/internet security software and temporarily disable it
Please let me know if you need any further assistance.
Kind Regards,
Elise