Is this MS or a scam?

Scott D Clark 1 Reputation point

My screen locked with full red saying I had a trojan virus and to call a number. The guy directed me to unlock using the windows key and f4. Then directed me to another site that would give him direct access to my com. I said no. Is this MS or a scam?

Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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  1. Dave Patrick 426.1K Reputation points MVP

    You can report the experience here.

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Reza-Ameri 16,906 Reputation points

    From what you explained, it is a SCAM for sure.
    Take a note of the number an details and take a screenshot and close it and you may share it to local authorities in your country.
    NEVER call the number.
    Try update your Anti-Malware program and run a full system scan with it.

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