Share via

Cannot install programs

Anonymous
2020-07-01T20:03:41+00:00

Hi,

three weeks ago I upgraded Windows 7 to 10 (full, fresh install), and now I started having problems with running applications.

Today Firefox stopped being able to play sound. I tried to reinstall but I had an error '' 7-zip can not create temp folder archive''.

Then discord stopped working as well and I tried reinstall as well but it also did't work. Then Escape from Tarkov game stopped working as well.

After restart I have this error message ''C:/programfiles/windowsapps/microsoft.649981c3f5f10_2.22005.5739.0x64_8.../win32bridge.server.exe cannot create file when that file already exists.''

Any help will be welcomed.

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2020-07-01T20:21:47+00:00

    Hi, my name is Nigel and I am an Independent Advisor here to try and work with you on this issue you are having.

    It seems like your install has got itself into a bit of a mess!

    To be honest you could spend a lot of time working through error by error, but I would advise to simply Reset Windows to factory defaults, and that should resolve your issues.

    Windows Reset - Keep my files

    You will need to reinstall any applications you have installed, but it will keep all your files. Problem that you are describing should be resolved then.

    Link below has information on how to do this.

    https://www.windowscentral.com/how-reset-window...

    *I would always recommend keeping personal files and folders stored on OneDrive. Especially with an older machine the likely hood of increasing hardware failures means your data is always at risk. OneDrive will ensure you never loose your files through hardware failures.

    Hope this helps! Its a bit of a pain to do, but sure it will work out better for you.

    Feel free to ask back any questions and let me know how it goes.

    If you don't have any more questions, feel free to choose a rating and let us know whether this information was helpful to you!"

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    0 comments