Windows Script Host Error: Invalid root in registry key

Question

It was brought to my attention that my computer may have been compromised through an email attachment I received from a contact yesterday.  I wasn't having any issues with my computer but to be proactive I ran a scan using Malwarebytes.  The scan detected one item (Trojan.Valak.E  / Type: Malware / Object type: Registry Key) which I put into quarantine.  After doing that, I started receiving a Windows Script Host Error: Invalid root in registry key.  The error just keeps popping up on my screen about every two minutes.  Since both of these indicate a registry key, I'm sure they must be related.  Also, I'm not sure if it is related, but I keep getting a notification from Malwarebytes that a website is blocked due to riskware (Domain: glassyradua.xyz).  What does this error mean?  Is my computer and personal information at risk?  How can I remove and/or fix this error?  Please, any help is greatly appreciated.

Best,

Zeroquill

Answer 1

I would run System Restore (rstrui.exe) in order to set Windows back to a point prior to the infection.

Answer 2

You need to tell the forum more about your setup, i.e. if you run a wired or a wireless network. The more details the better!

Answer 3

Hi Fredrik, thank you for the additional help. I thought it would make sense at this point to submit a new question for this issue. I have now done that and provided additional details in regards to what is happening and what I have tried.

Best,

Z

Answer 4

Hi Frederik, thank you for helping!  The system restore seemed to have worked and I am no longer getting the error. However, I now have a new issue where I am unable to access the internet. Any thoughts on what I can do to correct this?