Unable to open 1drv.ms shared links

Question

Unable to open 1drv.ms shared links

PC WOW 26

We are facing some weird behavior in all systems within the network...

Aly attempt to open links from shared files with onedrive that comes in the shorten format 1drv.ms will not open, then if trying to ping the 1drv.ms it returns the localhost info (127.0.0.1)!

The DNS (server 2019 standard) is working fine in the server and it is the same settings for the whole network, running dcdiag returns no error at all.

It is important to note that this behavior is happening the same way in all computers (win 10 pro - v20H2), therefore we believe that if was something related to the DSN it would return the server IP address, but every computer shows its own localhost info!

Anybody with insight of what's going on?

Anonymous

2021-04-29T05:38:59.683+00:00

Your question is related with onedrive, I will remove windows tag and add the corresponding onedrive tag. Thank you!
Manoj Kumar 16 Reputation points

2022-05-30T10:24:20.323+00:00

I was able to resolve this in Edge browser with the solution provided in video link: https://www.youtube.com/watch?v=q_1tuMYlwQ0
Shashank Shandilya 1 Reputation point

2022-07-12T14:27:05.567+00:00

Thank you so much. It actually worked
Vivek Chauhan 1 Reputation point

2022-11-14T18:53:30.723+00:00

I was trying to insert a link to my OneDrive document in a Google sheet. For this, I selected the text within a cell and then right-clicked to insert a hyperlink from the shortcut menu. That didn't work. Tried doing it the same way for different files, but the link always ended up dead.

Next, I tried this: Didn't select the text within a cell; instead, simply selected the cell with text inside the cell, and then inserted a hyperlink using the Insert menu. Worked without any fuss.
Craig Sutton 0 Reputation points

2023-10-06T14:58:13.2566667+00:00

Thank you Manoj Kumar. Works great

7 answers

Your answer

Anonymous

2021-04-29T05:38:59.683+00:00

Your question is related with onedrive, I will remove windows tag and add the corresponding onedrive tag. Thank you!
Manoj Kumar 16 Reputation points

2022-05-30T10:24:20.323+00:00

I was able to resolve this in Edge browser with the solution provided in video link: https://www.youtube.com/watch?v=q_1tuMYlwQ0
Shashank Shandilya 1 Reputation point

2022-07-12T14:27:05.567+00:00

Thank you so much. It actually worked
Vivek Chauhan 1 Reputation point

2022-11-14T18:53:30.723+00:00

I was trying to insert a link to my OneDrive document in a Google sheet. For this, I selected the text within a cell and then right-clicked to insert a hyperlink from the shortcut menu. That didn't work. Tried doing it the same way for different files, but the link always ended up dead.

Next, I tried this: Didn't select the text within a cell; instead, simply selected the cell with text inside the cell, and then inserted a hyperlink using the Insert menu. Worked without any fuss.
Craig Sutton 0 Reputation points

2023-10-06T14:58:13.2566667+00:00

Thank you Manoj Kumar. Works great

Answer 1

Maneesh Sutar 16

I am also facing a similar issue on my pc.
I tried from different browsers, even different OS (Windows and Linux),
but that shortened 1drv.ms links do not open ever.
But I can click on those links from my android phone and they get opened in the Onedrive mobile app (which is good).
I am attaching a screenshot of the error

K Pratyush 6 Reputation points

2022-01-11T18:15:51.75+00:00

I also faced the same issue
open the link in the mobile phone, it works :))
Rys Ahmed 1 Reputation point

2022-01-29T18:42:10.373+00:00

Any Updates on this?
Facing the exact same issue!

Answer 2

Swati Rawat 11

right click on the start button
click on run
type-- ncpa.cpl
choose the internet connection, you are connected with (mine is Wi-fi)
right click on that connection
go to properties
select Internet Protocol Version 4(TCP/IPv4)
after that click on properties option at the bottom
now select "Use the following DNS server addresses" option
then enter 8 8 8 8 in the first block and 8 8 4 4 in second block
then OK and close
then refresh the page, it will work

Krishna rohith 1 Reputation point

2022-02-23T02:54:17.233+00:00

Thank you, It did worked
AAMI_NAIN 1 Reputation point

2022-02-24T15:11:01.28+00:00

Thank you this worked.
Hirendra Chouhan 1 Reputation point

2022-06-05T15:08:03.753+00:00

thanks it worked
J. Sabarivel Narayanan 1 Reputation point

2022-06-12T02:39:01.387+00:00

It worked for me. Thank you so much!
T. Kentie 0 Reputation points

2023-04-26T09:23:17.3866667+00:00

What start button are you talking about?

Answer 3

Akhilesh Nair 6

Same error as above

"This site can’t be reachedCheck if there is a typo in 1drv.ms.
If spelling is correct, try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN"

not able to open any doc in O365 word browser app.

Swati Rawat 11 Reputation points

2021-12-19T07:14:52.127+00:00

I'm facing the same issue for the last 2 months.
Krishna rohith 1 Reputation point

2022-02-04T03:59:05.577+00:00

Same here, I didn't even find any related solution anywhere. Please someone finds anything, post it

Answer 4

h0ppyf33t 1

This appears to be a DNS resolution problem. For me, my ISP's default DNS servers couldn't resolve '1drv.ms' -

You could work around this by adding a static entry to '1drv.ms' in your local 'hosts' file at 'C:\Windows\System32\drivers\etc\hosts'. Please be aware that, if and when Microsoft decides to point this DNS to another IP, this will break. The long-term solution is to work with your ISP to add this DNS entry to their DNS servers.

Krishna rohith 1 Reputation point

2022-02-20T13:44:08.637+00:00

Thank you, this helped. Although it's a temporary solution. I'll stick with it for time being. And you said something about long-term solution, "ISP to add this DNS entry to their DNS servers". I am using mobile internet, as wi-fi, BSNL network. Can I do anything or tweak in my phones that could help? Are you talking about this? Or more like BSNL network issue? Thank you again.
h0ppyf33t 1 Reputation point

2022-02-20T17:27:14.597+00:00

You could. I haven't tested that setting so, I can't comment on its usefulness. I still recommend that you work with your service provider to resolve this.

Answer 5

Hi @PC WOW

From the perspective of Office, please check the following.

> Aly attempt to open links from shared files with onedrive that comes in the shorten format 1drv.ms will not open, then if trying to ping the 1drv.ms it returns the localhost info (127.0.0.1)!

<<Please provide related screenshots about the error message you encounter.

Can you use OneDrive normally except for this issue?

By the way, do you use VPN?
You may change the network environment to have a check.

Maybe you could also try to flush DNS and check the host file.
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

Besides, please exit security software temporarily if there is.

If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Erin Ding-MSFT 4,491 Reputation points

2021-05-04T09:37:21.943+00:00

Hi @PC WOW
I'm checking this thread.
Any updates?
Manoj Kumar 16 Reputation points

2022-05-30T10:26:01.447+00:00

I was able to resolve this in Edge browser with the solution provided in video link: https://www.youtube.com/watch?v=q_1tuMYlwQ0

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Unable to open 1drv.ms shared links

7 answers

Your answer