BSOD and Whea Uncorrectable Error

Question

Good Morning.

It's 2 years i have this Asus Gaming Laptop, it's a GL703GM. I don't know why i get this BSOD with the stop-message you see in the title. It happens in a completely random way. I thougt the problem was releated to the new Windows build (2004), but probabily i'm no more in time to reinstall the 1903.

Following some intructions i saw in the community, i did a Memtest and everything was ok. 

For some reason, i don't know why i can't find a dump file to analize with programs like Who Crashed or Blue Screen View; i can only see what happened thanks to the event log of Windows, and this is whati i get:

Nome registro: System

Origine:       Microsoft-Windows-Kernel-Power

Data:          10/07/2020 00:01:06

ID evento:     41

Categoria attività:(63)

Livello:       Critico

Parole chiave: (70368744177664),(2)

Utente:        SYSTEM

Computer:      DESKTOP-OM6L958

Descrizione:

Riavvio del sistema senza un regolare arresto. Questo errore può essere causato da un'interruzione, un arresto anomalo o un'interruzione dell'alimentazione imprevista del sistema.

XML evento:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

    <EventID>41</EventID>

    <Version>8</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000400000000002</Keywords>

    <TimeCreated SystemTime="2020-07-09T22:01:06.5149784Z" />

    <EventRecordID>5807</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>DESKTOP-OM6L958</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <EventData>

    <Data Name="BugcheckCode">292</Data>

    <Data Name="BugcheckParameter1">0x10</Data>

    <Data Name="BugcheckParameter2">0x0</Data>

    <Data Name="BugcheckParameter3">0x0</Data>

    <Data Name="BugcheckParameter4">0x0</Data>

    <Data Name="SleepInProgress">0</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

    <Data Name="BootAppStatus">0</Data>

    <Data Name="Checkpoint">0</Data>

    <Data Name="ConnectedStandbyInProgress">false</Data>

    <Data Name="SystemSleepTransitionsToOn">0</Data>

    <Data Name="CsEntryScenarioInstanceId">0</Data>

    <Data Name="BugcheckInfoFromEFI">true</Data>

    <Data Name="CheckpointStatus">0</Data>

    <Data Name="CsEntryScenarioInstanceIdV2">0</Data>

    <Data Name="LongPowerButtonPressDetected">false</Data>

  </EventData>

</Event>

I did all the thing that can make a dump file appear, but still no dump file to analize.

I also did a clean Windows Installation, but the BSOD appeared after a day of full normal use.

Before starting an RMA procedure, i want to ask first for a possible solution :) 

Thank you all for every possible response and help. 

And sorry for my english

Answer 1

Can you change "kernel memory dump" to "automatic memory dump".

That is the default setting and is supposed to create both a minidump and memory dump.

Answer 2

Thank you for all the informations. 

I will install theese drivers and see if something change, hoping the BSOD will not appear.

About the paging file, i checked and yes, i have it and is in the OS drive

The settings are also on "kernel memory dump". 

I still don't know why there's no dump file. 

I don't have any Cleaner programs installed

Answer 3

There is the following repetitive error in the Event System Log:

WHEA-Logger - A corrected hardware error has occurred.

Component: PCI Express Root Port

Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0

Secondary Bus:Device:Function: 0x0:0x0:0x0

Primary Device Name:PCI\VEN_8086&DEV_A330&SUBSYS_10111043&REV_F0

Secondary Device Name:

That seems to indicate an issue with an onboard device as VEN_8086 is Intel.

This device may be the Intel wireless.

Can you update both the Intel Wireless driver and Intel Wireless Bluetooth driver from Intel:

https://downloadcenter.intel.com/download/29520...

https://downloadcenter.intel.com/download/29538...

Note: The above are non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Also, for the creation of dump files you need a paging file on the boot volume.

Do you have a paging file?

Answer 4

Thank you for response.

Here's the .nfo and .evtx files as requested:

Here's the link for the .evtx

https://1drv.ms/u/s!AgKvYumJpfhhlXozTRgr5HSENxz2?e=LTcCtx

Here's the link for the .nfo

https://1drv.ms/u/s!AgKvYumJpfhhlXmftg-Ju82W-54r?e=BnzseE

Answer 5

Hi,

Can you provide the following information which may help determine any issue(s):

Windows Key + R > type msinfo32 in the "Open" box > OK > File > Save > then save as an .nfo file

Then make the resulting .nfo file available via a public folder on OneDrive or similar site.

Also, can you do the following:

Windows Key + R > type eventvwr in the "Open" box > OK > expand "Custom Views" and then right-click "Administrative Events" > select "Save all events in Custom View As" and save as an .evtx file

Then make the resulting .evtx file available via a public folder on OneDrive or similar site.

Here's a link on using OneDrive:

https://support.office.com/en-us/article/share-...